Central Contacts — the shared business address book
One address book for your whole business — with a consent trail on every contact.
Every customer, supplier and contractor in one shared place, not scattered across three phones, a spreadsheet and somebody's inbox. The difference is who keeps it right: the person the details belong to can see and correct their own record through a private portal, and every contact carries a consent record, lawful basis and timestamped audit trail. More than an address book, deliberately less than a CRM — no funnels, no lead scoring.
What makes it different
One shared book, not three phones
Customers, suppliers and contractors in one place the whole team can see — no more asking who has the number for the electrician.
The people in it keep it right
Each contact gets a private, code-secured portal to confirm or correct their own details. The book updates itself instead of you chasing numbers.
A consent trail on every contact
Purpose, lawful basis, timestamp and evidence recorded against each record, with an audit history — the evidence you need to show how you got a number, and a place the person can see what you hold.
Follow-ups and campaigns, without the CRM
Assignable follow-ups with due dates and team queues, campaigns you can track from first contact to outcome, and a branded QR card that drops a new contact straight into one — everything landing on that contact's timeline.
Two-way Google sync
Connect Google once: dated follow-ups appear in your Google Calendar and stay in step, and a contact saved into your real Google address book keeps itself current. Google's review of our sync permissions is still in progress, so you'll meet Google's standard unverified-app screen when you connect — we'll walk you through it.
Your contacts stay yours
We never sell them, never market to them and never contact them on your behalf unless you ask us to. That is a rule, not a setting.
How it would work
Keeps customers, suppliers and contractors in one shared book — the right number reaches the right job, and each of them keeps their own details right.
Central Contacts does its own job. These pick up the next one.
The rest of the estate
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