Keep everyone in one place · part of the Towpath estate

CentralContacts — shared contacts for small teams

One address book for your whole business, with a lawful-basis record on every contact.

Every customer, supplier and contractor in one shared place, not scattered across three phones, a spreadsheet and somebody's inbox. The people in it can see and correct their own details through a private portal, and each contact carries a lawful-basis record and a timestamped audit trail. It is not a sales CRM: there is no pipeline and no lead scoring, though follow-ups, a task queue and campaigns are built in. Your business stays the data controller.

Open nowFree for individuals · Team £9.99/mo for up to five users, then £3/user/mo, with 1,000 contact-hygiene checks a month · Business custom, for multiple departments and SSOUK-built

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Why CentralContacts

What makes it different

One shared book, not three phones

Customers, suppliers and contractors in one place the whole team can see.

The people in it help keep it right

Each contact can be invited to a private, code-secured portal to confirm or correct their own details.

A lawful-basis record on every contact

Purpose, lawful basis, timestamp and evidence recorded against each record, with an audit history. Consent is one lawful basis among several, and the record says which applies.

Follow-ups and campaigns, without a pipeline

Assignable follow-ups with due dates, a team task queue, and campaigns with QR capture that drop a new contact straight into the book.

Google Calendar and Contacts

Dated follow-ups appear in your Google Calendar and stay in step. Contacts you choose are saved to your Google address book and kept current from CentralContacts (one way).

Your contacts stay yours

We never sell anyone's details. The people in your book only hear from CentralContacts when you use a feature that sends to them, such as a portal invite or a campaign.

On centralcontacts.co.uk

Where to start

How CentralContacts worksOne shared book, and a portal where contacts correct their own details.centralcontacts.co.uk GDPR contact verificationThe lawful-basis record and audit trail on every contact.centralcontacts.co.uk CentralContacts pricesFree for individuals, and the team plans.centralcontacts.co.uk

Better than the alternative

How it compares

The usual way

Phone contacts plus a shared spreadsheet: three versions, none of them current
Per-seat CRMs built around a sales pipeline you do not have

With CentralContacts

One shared record, updated once, current for everyone
£9.99 for a team of five, then £3 a user, and a contact book with an audit trail instead of a funnel

Illustrative

How it would work

Keeps customers, suppliers and contractors in one shared book, and each of them can keep their own details right.

A yard with three staff and two vans

Questions

CentralContacts: what people ask

Is CentralContacts a CRM?

Not a sales CRM: there is no pipeline and no lead scoring. Follow-ups, a team task queue and campaigns with QR capture are built in.

How much does it cost?

Free for individuals; Team £9.99/mo for up to five users, then £3/user/mo, with 1,000 contact-hygiene checks a month; Business custom, for multiple departments and SSO.

Who controls the data?

Your business stays the data controller. Each contact carries a lawful-basis record and a timestamped audit trail, and we never sell anyone's details.

Can people keep their own details right?

Yes. Each contact can be invited to a private, code-secured portal to confirm or correct their details, and a UniversalContacts profile keeps itself current at their end. Start a free address book.

Works with

CentralContacts does its own job. These pick up the next one.

UniversalContactsEveryone keeps their own profile up to date at their end, so you do not re-type it at yours.See UniversalContacts →ServicePayThe same customer record can be reused for quotes and invoices.See ServicePay →

One brand, one constellation

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Ready to use CentralContacts?

It is free to start, and the details are on centralcontacts.co.uk.

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