Towpath Contact One inbox · a real person reads it Mon–Fri · UK time
Tell us what you're running and we'll point you to the right product

Tell us what you're running.
We'll show you what fits.

Low
pressure

No sales call, no demo theatre, no contract. A person at Towpath reads every message and tells you plainly which of our products, if any, fits the job in front of you, or what a website or software built for you would involve.

No. 01 Tell us about it A short form · a real person on the other end

A short form.
Then a real reply.

The more concrete you are, the more useful our reply. A line about the business you run helps more than a list of features you think you want.

This opens your own email app with your message filled in, addressed to hello@towpath.digital, so you can check it before you send. No email app? Write to that address directly. We use what you write to reply to you. Please don't send customer lists here. How we handle data ›

No. 02 Already know what you need? Jump straight to the right page

Skip ahead
to the right product.

If you already know roughly what you're after, these go straight to the product page, with pricing, status and detail.

Run your operation

A marina, campsite or holiday park.

The booking diary, enquiries, invoices and card payments in one place. PayCamp replaces the paper diary and the three spreadsheets.

Run it all in one place
Get found & get paid

A trade or service business.

Claim a free GotAPal listing so customers can find you. ServicePay, in early launch, keeps quotes, jobs and invoices in one place.

Free to list
Your front door

Need a proper website.

A three-page site and your own .co.uk address, built from your answers and checked by a person. £149 to launch, then £49 a year.

From £149
Every product

Not sure which one.

See every product side by side, grouped by the job it does: the seven core products, the workshop and hire tools that sit under PayCamp, the boat sites and the free public tools. Run a small business or a trade? Start here.

One brand, one constellation
No. 03 Or write to us directly Real inboxes · real first names · no ticket numbers

Skip the form.
Ring, write or message.

If you'd rather not fill in a form, ring the office or use these addresses: they go straight to the right person. No autoresponder, no ticket number.

Phone

Rather talk it through.

Ring the office and it comes straight through to us. If nobody can pick up, leave a message with your name and number and we will ring you back.

Answered in working hours, voicemail otherwise
General

Anything else, basically.

Questions, kind notes, complaints, suggestions, "could you build this", "can I claim my GotAPal listing", the lot. Goes to Hamish.

We aim to reply in 1 working day
Support

Already a customer, need a hand.

Existing customers, any product. If something is broken or a payment looks wrong, tell us here.

We aim to look the same working day
Press

Writing about us.

Journalists, editors, podcasters. Boilerplate, logo files and a fact sheet on the Press page. If you need a quote, ask in the subject line.

We aim to reply in 1 working day
WhatsApp

Prefer to message.

Message us on WhatsApp and it lands with a real person on the same team. You start the thread, we reply — in working hours.

Replies in working hours