towpath — horizontal lockup Towpath Built on the water
Towpath Contact One inbox · a real person reads it Mon–Fri · UK time
Tell us about what you're running

Tell us what you're running.
We'll show you what fits.

Low
pressure

No sales call, no demo theatre, no contract. A real person at Towpath reads every message, replies inside a working day, and tells you plainly whether anything we make fits the job in front of you.

No. 01 Tell us about it A short form · a real person on the other end

Four small fields.
Then a real reply.

The more concrete you are, the more useful our reply. A line about the site you run is more helpful than a list of features you want.

We use what you write to reply to you, full stop. No CRM enrichment, no list-building. How we handle data ›

No. 02 Or write to us directly Three inboxes · three real first names

Skip the form.
Just send an email.

If you would rather not fill in a form, these three addresses go straight to the right person. No autoresponder, no ticket number.

General

Anything else, basically.

Questions, kind notes, complaints, suggestions, "could you build this", "can I claim my GotAPal listing", the lot. Goes to Hamish.

Reply within 1 working day
Support

Already a customer, need a hand.

Existing customers, any product. If something is broken, if a payment hasn't reconciled, if a Pal-polished reply went out wrong. Triaged the same morning.

Triaged within 4 working hours
Press

Writing about us.

Journalists, editors, podcasters. Boilerplate, brand assets, fact sheet on the Press page. If you need a quote, ask in the subject line.

Reply within 1 working day
Footnote We are not actively raising. If you are an aligned investor or a partner with a UK SMB community, we are open to the right conversation. Investors & partnerships